Cloud Sync subscription terms
These terms apply to the Cloud Sync service for HA Desktop Widget. The desktop app and free folder Profile Sync require no hosted account or subscription.
Trial and annual subscription
New Cloud Sync accounts can save settings for 14 days without a subscription or payment card. The paid subscription is USD 24 per year. The total, including any applicable tax, is displayed before you pay. Stripe handles payment and annual renewal. The 14-day service trial is separate from Stripe Checkout: if you subscribe during it, paid billing starts at checkout. Deleting an account and signing up again with the same Google or GitHub sign-in does not start a new trial.
After the trial, saving changes requires an active subscription. If a subscription ends, you can still sign in and download the profile already stored. You can use the app's free folder sync or subscribe again.
Managing and canceling
Cloud Sync provides a Manage Subscription action that opens Stripe's customer portal to update payment details and cancel. A portal cancellation takes effect at the end of the paid billing period, as shown in the portal. Account deletion first attempts to cancel an active subscription before deleting stored account data. If cancellation fails, the account remains in place for support to resolve it.
Refunds
We do not offer voluntary refunds. This does not limit any refund, cancellation, or other consumer right required by applicable law.
Your settings and access
You choose which settings to sync and are responsible for maintaining access to your Google or GitHub account. Individual profile uploads are limited to 512 KB. The service checks revisions to prevent one device from silently overwriting another device's newer save. Profile encryption is optional; without it, the service can read the synced profile.
Availability and changes
The service may occasionally be unavailable for maintenance or due to outages. We may change the service or the price for future billing periods after giving notice as required by applicable law.
Contact
For subscription or service questions, email robertgordon761@gmail.com. See our privacy policy for information about your data.